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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Theresa Palmquist

September 12, 2023

5  out of  5 rating by Theresa Palmquist
"Sharma at state farm stayed on top of the claim process from start to finish. She was helpful in navigating me through the experience and always offered assistance to make it go as smoothly as possible!"

Nicole “Nikki”

August 30, 2023

5  out of  5 rating by Nicole “Nikki”
"Scott has been my insurance agent for 17 years. He and his entire staff are wonderful. Always available to assist with questions and concerns"

Don Blake

June 26, 2023

5  out of  5 rating by Don Blake
"My visits and recent experience at the Scott Trautman State Farm office couldn't have been much better. The entire staff is friendly, welcoming, and most sincere. My first visit was a no appointment walk-in. No problem getting in and starting our exploration for better rates and benefits for both my auto and home insurance. Within a few days and an additional meeting we found what I thought to be very competitive rates for auto coverage and comparable rates for the home. I also learned a bit more about the benefits of an umbrella policy for our personal liability. Scott Trautman has a nice team of people. Amanda working with Scott, and Sharma in the front office put together a great package for us. It's great to have such thoughtful people, local, right around the corner, ready to assist you and service you if and when the time may arise. I would recommend this firm to all looking for a combination of personal service and price competitiveness."

Josh Harris

June 9, 2023

5  out of  5 rating by Josh Harris
"Scott’s State Farm agency is top notch. It’s clear that a customer first approach is clearly emphasized in his office. Immediate response times, friendly service and great insurance advice is a constant at his agency. Scott and his colleagues are an easy referral for me to make time after time."

Kanna Bastman

February 13, 2023

1  out of  5 rating by Kanna Bastman
"We had to put in a claim on one of our buildings and just got a letter telling us our deductible is going up to 5,000.They will be your insurance company as long as you pay but if they have to pay your deductible will increase by 4 grand. This is very insulting and humiliating."

Mike Fergen

February 7, 2023

5  out of  5 rating by Mike Fergen
"Scott and team are helpful, professional and first class people. Recommend them!!"

Billy Kremer

February 4, 2023

5  out of  5 rating by Billy Kremer
"I've been with Scott and his team for over 10 years. It's been about as easy as it could be even through the claims we've dealt with. I trust Scott and his team to have my best interest in mind, and they have consistently proved it for over a decade. They are good people doing business the right way. Easiest recommendation ever."

Scott Egertson

February 1, 2023

5  out of  5 rating by Scott Egertson
"Scott and the staff are very nice to work with. They answer all your questions. Thanks"

Heidi Johnson

January 13, 2023

5  out of  5 rating by Heidi Johnson
"We have used Scott Trautman- State Farm, now for 9 years. Nothing but good things to say. Great rates, service, and ease of use... all things that I look for insurance of any kind."

Wesley Farmer

January 12, 2023

5  out of  5 rating by Wesley Farmer
"Scott and the folks in Spirit Lake do an outstanding job. Always very helpful and quick to respond anytime I need anything!"

Stephanie Wittrock

July 28, 2022

5  out of  5 rating by Stephanie Wittrock
"Highly recommended! All the staff are very helpful in every situation and very kind. They explain everything so you understand easily. Never had a problem that they couldn't help with. So glad we have Scott Trautman - State Farm Insurance!"

Ryan Winters

May 21, 2022

1  out of  5 rating by Ryan Winters
"Very disappointed in the service. First I was told my bill would go down after 6 months, after a year it still never went down and the only way I could get it to come down was with the State Farm driving app. After some unfortunate events I had to get sr22. For the exact same coverage as I had at State Farm was 200 dollars less for sr22 and then when I canceled my my policy they shorted me on my return. Don’t go to Scott trautman for insurance."

Rick Brichta

January 4, 2022

5  out of  5 rating by Rick Brichta
"Scott ,Ryan and Sharma Did a great job with handling my claim! If you are looking a insurance agent that puts their customers first and respects their customers. Check out Scott Trautman agency! Thank you for the outstanding service!"


January 3, 2022

4  out of  5 rating by John
"Very helpful gave me all the info I needed"

Jody Windhorst

December 22, 2021

5  out of  5 rating by Jody Windhorst
"Scott is wonderful and has a great team of people that are always willing to help! Would definitely recommend to anyone looking for an insurance agent!"

Paul Johnson

June 15, 2021

5  out of  5 rating by Paul Johnson
"Every time I call Amanda is helpful, friendly, and very responsive. Thanks for the all you do Amanda I appreciate it."

Brian Radtke

May 28, 2021

5  out of  5 rating by Brian Radtke
"Great place.. Friendly, fun staff."

Deborah Demerath

April 9, 2021

5  out of  5 rating by Deborah Demerath
"All of the above. We have been with State Farm b/f driving kids and during. I will say, all of the above good quality, good value, professional plus kind and invested with my family. Always a quick response."

Cm Fh

June 18, 2020

5  out of  5 rating by Cm Fh
"Always is nice and helpful"

Deathwatch9999 9

March 11, 2020

5  out of  5 rating by Deathwatch9999 9
"Nice people and very understanding would recommend to anyone needing insurance."

Randy Van Kley

March 5, 2020

5  out of  5 rating by Randy Van Kley
"Pro active agent .terrific staff."

Harley Kraft

March 4, 2020

5  out of  5 rating by Harley Kraft
"The people at this agency are the best, in my opinion. Regardless of whether it's a phone call or in person, they are always congenial, polite and helpful. Amanda did a great job for me today!"

Albert Thacker

November 5, 2019

5  out of  5 rating by Albert Thacker
"Excellent service and excellent insurance coverage"

lucy nielson

August 28, 2019

5  out of  5 rating by lucy nielson
"The service was great and the food was spectacular. Prices were also reasonable. Atmosphere was peaceful and happy. Lights were turned down and had a calming affect. Lots of people there so you knew you were in the right place. They make wonderful drinks plus good place for the whole family. This place has it all."

Ed Sullivan

August 17, 2019

4  out of  5 rating by Ed Sullivan
"Friendly staff and genuine customer service"